Shipping policy

Shipping Policy

All Universe, Show Me products are made to order. Please allow time for your order to be produced before it ships.

Shipping Rates


Shipping costs are calculated based on the item, package weight, and fulfillment provider. Your available shipping options and total shipping cost will be shown at checkout before you complete your purchase.

Delivery Times


Estimated delivery times are shown at checkout when available. Delivery estimates begin after your order has been produced and shipped. Carrier delays, holidays, weather, or other circumstances outside of our control may occasionally affect delivery times.

Multiple Packages

Because our products may be fulfilled by different production partners, items from the same order may arrive in separate packages and at different times. You may receive separate tracking information for each shipment.

Tracking


When tracking information is available, it will be sent to the email address provided with your order.

Incorrect Shipping Addresses


Please review your shipping address carefully before submitting your order. Once an order has entered production or shipped, we may not be able to change the delivery address.

Damaged, Incorrect, or Missing Items


If your order arrives damaged, defective, incorrect, or you experience an issue with delivery, please contact us at shanelmvilla@gmail.com with your order number and any relevant photos so we can review the issue.

At this time, Universe, Show Me ships within the United States only.